Microsoft MCSA: Microsoft Dynamics 365 - Slechts 7 dagen

Zeven redenen waarom jij voor jouw MCSA Dynamics 365 cursus voor Firebrand kiest:

Bekijk deze video en zie waarom je met Firebrand geld en tijd bespaart

  1. Jij zal in slechts 7 dagen MCSA Dynamics 365 getrained zijn. Doordat onze cursussen residentieel zijn kunnen wij langere lesdagen aanbieden en zal je tijdens je verblijf volledig gefocust zijn op jouw cursus
  2. Onze MCSA Dynamics 365 cursus is all-inclusive. Cursusmaterialen, accommodatie en maaltijden zijn inbegrepen.
  3. Slaag de eerste keer voor MCSA Dynamics 365 of train gratis opnieuw. Vraag naar de voorwaarden van onze certificeringsgarantie bij onze Education Consultants.
  4. Je zal meer over MCSA Dynamics 365 leren. Waar opleidingen elders doorgaans van 9:00 tot 17:00 duren, kan je bij Firebrand Training rekenen op 12 uur training per dag!

  5. Je zal MCSA Dynamics 365 sneller beheersen. Doordat onze cursussen residentieel zijn word je in korte tijd ondergedompeld in de theorie. Hierdoor zal je volledig gefocust zijn op de cursus en zal je sneller de theorie en praktijk beheersen.
  6. Je zal voor MCSA Dynamics 365 studeren bij de beste training provider. Firebrand heeft het Q-For kwaliteitlabel, waarmee onze standaarden en professionaliteit op het gebied van training erkend worden. We hebben inmiddels 64.212 professionals getraind en gecertificeerd!
  7. Je gaat meer doen dan alleen de cursusstof van MCSA Dynamics 365 bestuderen. We maken gebruik van laboratoria, case-studies en oefentests, om ervoor te zorgen dat jij jouw nieuwe kennis direct in jouw werkomgeving kan toepassen.

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Wereldwijd heeft Firebrand in haar 10-jarig bestaan al 64.212 studenten opgeleid! We hebben ze allemaal gevraagd onze versnelde opleidingen te evalueren. De laatste keer dat we onze resultaten analyseerden, bleek 96.51% ons te beoordelen als ‘boven verwachting’

"Zeer veel informatie, maar wel deskundig en duidelijke uitleg!"
Henk Schinkel, geen. - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (23/11/2015 t/m 1/12/2015)

"Fijne accomodatie en eten. Zeer ervaren en professionele docent"
Anoniem - Microsoft MCSA: Office 365 (5 Dagen) (26/11/2015 t/m 29/11/2015)

"Prima opleiding geweldige kundige docent uitstekende locatie"
Anoniem - Microsoft MCSA: Office 365 (5 Dagen) (26/11/2015 t/m 29/11/2015)

"You will learn a great deal with Firebrand and have every good chance in passing your chosen exams. Its a very unique experience. "
Anoniem - Microsoft MTA Networking, Security & Windows Server Administration (6 Dagen) (2/11/2015 t/m 7/11/2015)

"Fast Good learning!"
Anoniem - Microsoft MTA Networking, Security & Windows Server Administration (6 Dagen) (2/11/2015 t/m 7/11/2015)

"The instructor was very thorough and professional. He made the course very understandable. I was very impressed with his teaching methods and presentations. Firebrand is the best."
Anoniem - Microsoft MTA Networking, Security & Windows Server Administration (6 Dagen) (2/11/2015 t/m 7/11/2015)

"Great Instructor, much details and good stories from the IT Field. This is for me a drive to continue my IT career and learn more."
Anoniem - Microsoft MTA Networking, Security & Windows Server Administration (6 Dagen) (2/11/2015 t/m 7/11/2015)

"Very good way to pass certification if you're able to study and assimilate new knowledges quickly. "
Anoniem - Microsoft MTA Networking, Security & Windows Server Administration (6 Dagen) (2/11/2015 t/m 7/11/2015)

"Awesome! Great teacher with endless patience!! :)"
Anoniem - Microsoft Querying SQL Server (4 Dagen) (2/11/2015 t/m 5/11/2015)

"Efficient learning with the experience and qualified instructor. Highly recommended!"
Anoniem - Microsoft Querying SQL Server (4 Dagen) (2/11/2015 t/m 5/11/2015)

"Continue the way you are!"
Anoniem - Microsoft Querying SQL Server (4 Dagen) (2/11/2015 t/m 5/11/2015)

"Middelen om de trainingen te volgen zijn uitstekend."
Anoniem, HCG Hoedt - Microsoft Specialist: Implementing Microsoft Azure Infrastructure Solutions (3 Dagen) (16/10/2015 t/m 18/10/2015)

"Firebrand biedt een mooie geisoleerde omgeving, waarin je, gemotiveerd door een vakbekwame en gedreven docent, met medecursisten dag (en nacht) bezig kunt zijn met slechts een ding voor ogen: de cursusinhoud. Hoewel zeker vermoeiend, vind ik de cursussen van Firebrand absoluut de moeite waard in het traject van verkrijgen van vakgerichte kennis en certificering."
Anoniem, erwinbeelen.com - Microsoft Specialist: Implementing Microsoft Azure Infrastructure Solutions (3 Dagen) (16/10/2015 t/m 18/10/2015)

"Really enjoyable and very hard experience. Trainer made the course fun to do."
Anoniem - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (19/9/2015 t/m 27/9/2015)

"Get more in less time"
Anoniem - Microsoft MCSD: SharePoint Applications (12 Dagen) (28/4/2014 t/m 9/5/2014)

"This course was realy good; you lose no time, an efficient way of work"
Philippe De Groote , saphico. - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (27/10/2013 t/m 3/11/2013)

"8 Days course which also includes two weekends. Our trainer made it an experience I didn't want to miss!"
Sybrand Hartman, Tata Steel. - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (27/10/2013 t/m 3/11/2013)

"Een zeer postitieve ervaring, alles is goed geregeld en de trainer was altijd bereid je vragen te beantwoorden. Je leeft hier echt voor de cursus dwz je staat er mee op en tijdens ontbijt begint het al en je stopt pas als je ogen dicht gaan bij het slapen. Zeer goede manier om kennis op te doen. Veel theorie maar ook wel Hands On!"
CG, Veiligheidsregio Kennemerland. - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (9/6/2013 t/m 16/6/2013)

"Thuis studeren had me twee keer zoveel tijd gekost. Op de cursus kon ik me erg goed concentreren op de stof en zo ook mijn certificaten behalen in een zeer korte tijd."
Marc van Berkel, Linfosys. - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (9/6/2013 t/m 16/6/2013)

"Prima docent, fijne locatie, maar erg intensief."
MV. - Microsoft MCSE: SharePoint 2013 (6 Dagen) (10/6/2013 t/m 15/6/2013)

"Its always great to be busy with SharePoint for a full week. All my goals are completed and got a very good understanding, learned a lot and cannot wait to start using this best practices in my daily work. Very good teacher with a lot of experience, from different kind of businesses."
Anoniem - Microsoft MCSE: SharePoint 2013 (6 Dagen) (10/6/2013 t/m 15/6/2013)

"Tsunami van informatie en leerstof komt over je heen. Voorbereiden op het assimileren, zeg maar opslorpen, van al deze kennis is een vereiste indien het lang geleden is dat je op de schoolbanken zat. Maar het is een reuze ervaring. Een belevenis en je honger wordt gestild."
Anoniem, VSOA Defensie - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (7/4/2013 t/m 14/4/2013)

"- Tempo ligt erg hoog, de zaterdagavond (niet inbegrepen bij de 8 dagen) is dan ook zeer nodig. - Kom met genoeg kennis! - Kom met een goede motivatie!"
Rob de Haan, Van Dam ICT. - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (7/4/2013 t/m 14/4/2013)

"Great teacher, learned a lot and had a good team! Really good way of learning."
Marloes Rutten, SplitVision. - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (20/1/2013 t/m 27/1/2013)

"Het is niet gemakkelijk, je krijgt erg veel informatie tegelijk maar met de juiste instelling is het zeker te doen. De MCSA 2012 cursus is zeer de moeite waard en ik kan deze methode en de accomodatie zeker aanbevelen!"
Marc Willemsen, EIC BV. - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (20/1/2013 t/m 27/1/2013)

"Goede en krachtige training!"
Chris Carremans, EASI / Appligen. - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (4/11/2012 t/m 11/11/2012)

"Je moet met de juiste instelling naar de training komen. Je moet na de lesuren, nog willen studeren, en dat maakt het kei-hard, want "Alle beetjes helpen" Jezelf kalmeren doe je met deze zin: "2nd shot" Superbekwame instructor. Combineert hard studeren met hard lachen. Goede situatievoorbeelden helpen enorm."
Antonio Vanhove. - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (4/11/2012 t/m 11/11/2012)

"Je heb wel vooraf een fundament van kennis nodig. Het is heel intensief, 13 uur per dag 13 dagen lang. De trainer was uitstekend."
Anoniem - Microsoft MCSA: Windows Server 2008 & MCITP Enterprise Administrator (13 Dagen) (9/9/2012 t/m 21/9/2012)

"Its hardwork and long days but you will be prepared for the exam. This way learning is an experience."
René Beije. - Microsoft MCSA: Windows Server 2008 & MCITP Enterprise Administrator (13 Dagen) (8/7/2012 t/m 20/7/2012)

"Resultaten behaal je door zelf te ondernemen en kansen te pakken. Ervoor gaan betekent inspannen tot het uiterste. Niet wegschrikken voor zeven dagen intensief studeren. Mij ligt dit concept goed. Ik hou ervan om in korte tijd resultaat te zien in plaats van een jaar te moeten doen over een cursus en daar wekelijks mijn tijd voor vrij te maken."
Tristan Jager. - Microsoft MCSA: Windows Server 2008 & MCITP Enterprise Administrator (13 Dagen) (8/7/2012 t/m 20/7/2012)

"Perfecte training, perfecte docent, perfecte locatie in de benelux. Vriendelijke medewerkers. Veel studie, maar dat is ook de bedoeling :)"
Jesper Plass, Ploegam BV. - Microsoft MCSA: Windows Server 2008 & MCITP Enterprise Administrator (13 Dagen) (8/7/2012 t/m 20/7/2012)

"Training is voor doorzetters, heeft een strakke planning en zit vol met tip & trucs om te dealen met de Microsoft examens. Als je nog geen ervaring hebt met een bootcamp, kun je hier alles ervaren ..."
Jan Blom, ICT First. - Microsoft MCSA: Windows Server 2008 (8 Dagen) (8/7/2012 t/m 15/7/2012)

"Uitstekend concept en zeer goede trainer, maar héél zwaar!"
Robert Kriekaard, KBS Bedrijfsondersteuning. - Microsoft MCSA: Windows Server 2008 (8 Dagen) (8/7/2012 t/m 15/7/2012)

"Ik heb nog nooit iemand zien met zo veel kennis van Microsoft (en dat is nog niet eens het enigewaar in hij les geeft). De manier van les geven is heel goed. Beste instructeur ooit! In 7 dagen tijd meer geleerd dan 1 jaar op school."
Freddy Jeurissen, nvt. - Microsoft MCSA: Windows Server 2008 & MCITP Enterprise Administrator (13 Dagen) (8/7/2012 t/m 20/7/2012)

"De intensieve training, maakt het een bijzondere en zeer leerzame ervaring. Door alle tijd die je in een dag kunt krijgen met een onderwerp bezig te zijn is de kennisoverdracht enorm. Zeer ervaren trainer die de lesstof perfect beheerst en kan aanvullen met praktijk ervaring en daarnaast ook zeer aangenaam mens is maakt de ervaring onvergetelijk."
Pieter Borst. - Microsoft MCTS / MCPD SharePoint 2010 Developer (7 Dagen) (10/10/2011 t/m 16/10/2011)

"Voor het eerst heb ik een cursus mogen volgen. Gelukkig voor mij is dit gebeurd onder de Firebrand vlag. 7 zeer intensieve dagen met aan het eind het gevoel dat je echt iets geleerd hebt. De instructeur heeft veel moeite gestopt in het aantrekkelijk maken van de slides + persoonlijke aanpassingen hierdoor is de ervaring uitermate positief."
Ronald van Meer. - Microsoft MCTS / MCPD SharePoint 2010 Developer (7 Dagen) (10/10/2011 t/m 16/10/2011)

"We had Phil Anderson, a very nice and intelligent man. He had to put through a lot of information. I did not take the exam at the end of the week, because I am a person who needs more time to process information. The course was structured and well done by Phil. I would recommend him as a trainer. Teacher gets a 9. The facilities of the training were good. Everything was prepared before the training, so it had an easy start. "
Danny van Oijen, Havenziekenhuis. - Microsoft MCSA: Windows 10 (6 Dagen) (13/3/2017 t/m 18/3/2017)

"Intense study with a great instructor and awesome co-students."
Martin Petersen, Silvaco A/S. - Microsoft MTA Networking, Security & Windows Server Administration (6 Dagen) (25/1/2016 t/m 30/1/2016)

"Fast and Furious but great content delivered by a great instructor. Accelerated Learning can be challenging but 3 certificates in a week speaks for itself. I can go back to work and apply lots of the things I have learned straightaway. Training centre and environment were great, created a nice learning environment and the camaraderie between course members was great."
Sam Hanson, Ace Container Services. - Microsoft MTA Networking, Security & Windows Server Administration (6 Dagen) (25/1/2016 t/m 30/1/2016)

"I thought it would be almost impossible to become SQL Server MCSA in 9 days, its normally 3 weeks of courses plus 3 exam days, but after very hard work I succeeded. Thanks a lot Firebrand and the instructor for that!"
Joakim Ronnberg, Council of the European Union. - Microsoft MCSA: SQL Server (9 Dagen) (13/10/2014 t/m 21/10/2014)

"Firebrand : The fastest way to learn. Great team and very helpful."
Anoniem - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (9/6/2013 t/m 16/6/2013)

"Great teacher, extremely skilled, great personality. "
Steven Pringels , Syncrogenics. - Microsoft Dynamics AX 2012 Development - Advanced (4 Dagen) (15/12/2011 t/m 18/12/2011)

"Great course with a brilliant course teacher. The instructor managed to dumb down complex concepts and made an interactive educative environment."
Mohammad B, CRMCS Consultancy. - Microsoft Specialist: Programming in C# (4 Dagen) (3/7/2017 t/m 6/7/2017)

"The training is very good. It is not passive, so you have to work hard, but you get all the key information you need to build upon - with your own reading and revision adding the extra insight needed for the exam. My expectation before the course was that I might pass one of the three exams, but I soon realised that if I was prepared to work in the evenings as the instructor encouraged us all to, then I could get through them all (so far Ive passed 2 with one more this afternoon!). It was up to me now. Having passed an MCP in server 2003 through self-study - which took nearly 12 months - I was very impressed with how much you can learn when able to get the answers you need from a subject matter expert and how quickly you can get through a single exam - a matter of a few days. The labs were also very useful for getting hands-on experience and testing out what you had learned during the day. In terms of the accommodation and food, it was excellent - a small issue with my shower was fixed within hours and the staff are all friendly and very professional. You get a very good choice of food and if you prefer a low carb diet like myself then thats no problem. If you prefer to relax in the evening then there is a decent bar where you can take some time out with your new friends. "
Ben Kane, Euro Recycling. - Microsoft MCSA: Windows Server 2016 (11 Dagen) (24/6/2017 t/m 4/7/2017)

"Excellent learning environment, knowledgeable staff. Well paced course syllabus."
Matthew Ottley, Manuli Hydraulics UK Ltd. - Microsoft MCSA: Windows Server 2016 (11 Dagen) (24/6/2017 t/m 4/7/2017)

"5th Course at firebrand, and as always a great experience. Trainers are friendly and willing to answer most any questions you may have, even if they have to get back to you later 10/10"
Ethan ODonnell. - Microsoft Windows Server 2016 - Networking (3 Dagen) (28/6/2017 t/m 30/6/2017)

"Very happy with the course and cannot wait to come back for mtadev in a couple of months. Definitely enjoy server work."
Jamie H., Watchfinder&co. - Microsoft MCSA: Windows Server 2016 (11 Dagen) (24/6/2017 t/m 4/7/2017)

"Have been to Firebrand several times and the training is of a high standard. Great way to get qualified in a short time."
Richard Smith, Redcare (5G Communications). - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (13/5/2017 t/m 21/5/2017)

"If you are prepared to attend an intense training course, Firebrand is for you. After 3 days of training, I gained a huge amount of knowledge. Just be ready to learn! And take your skills to the next level."
Mark Cunningham, Capgemini. - Microsoft Specialist: Dynamics CRM 2016 Customisation and Configuration (4 Dagen) (16/5/2017 t/m 19/5/2017)

"Firebrand provides great training with brilliant instructors. The course was enjoyable and the resources I had access to were fantastic"
Azimuth Jenkins, Capgemini. - Microsoft Specialist: Dynamics CRM 2016 Customisation and Configuration (4 Dagen) (16/5/2017 t/m 19/5/2017)

Get the skills to upgrade, configure and customise Microsoft Dynamics 365 on this 7 day accelerated MCSA: Microsoft Dynamics 365 course.

Your expert Microsoft Certified Trainer (MCT) will immerse you in the course using Firebrand's unique Lecture | Lab | Review technique. You'll get hands-on experience covering topics including:

  • Configuring Microsoft Dynamics 365 settings, security and email services
  • Administering the Microsoft Dynamics 365 environment
  • Integrating Microsoft Dynamics with other applications
  • Create and manage Microsoft Dynamics 365 solutions

Your accelerated course will prepare you for exams MB2-715 and MB2-716. You will sit these on-site during the course, covered by your Certification Guarantee.

Earning your MCSA: Microsoft Dynamics 365 certification demonstrates you have the skills for a position as a Dynamics 365 developer, implementation consultant, technical support engineer, or system administrator. It also acts as the first step towards earning the MCSE: Business Applications certification.

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Microsoft Dynamics 365 customer engagement Online Deployment


Create a Customer Organisational Structure

  • Support the Microsoft Dynamics 365 client environment - Validate minimum browser requirements for devices utilisng the web interface to access Microsoft Dynamics 365, ensure client devices meet the minimum hardware specifications, support outlook integration by using Outlook or Outlook with Dynamics 365 App for Outlook installed, manage phone and tablet client environments
  • Deploy Microsoft Dynamics - Determine the proper edition of Microsoft Dynamics 365 suited for the client; determine the proper pricing, packaging, and subscription model based on the needs of the organisational environment; create a deployment plan to meet organisational considerations
  • Import data into the Microsoft Dynamics 365 environment - Design a data import plan, import data through supported methodologies, upload data from on-premises to Azure, manage large volume migrations with the Data Loader service
  • Manage the Microsoft Dynamics 365 environment - Sign-up and cancel subscriptions, manage users, configure SSO and AD synchronisation within hybrid environments with Active Directory Federation Services (ADFS), configure administrative access, assign roles

Administer the Microsoft Dynamics 365 Environment

  • Deploy instances - Deploy appropriate number and types of instances for designated environments, deploy sandbox and production instances, configure and edit instance properties
  • Manage instances - Switch an instance, reset an instance, delete an instance, copy an instance, manage regions and multiple tenant environments, manage storage and resources, manage administrative email notifications
  • Manage updates - Design a Microsoft Dynamics 365 update policy; review, approve, and skip updates; schedule updates

Integrate Microsoft Dynamics with Other Applications

  • Integrate Microsoft Exchange, SharePoint, and OneDrive with Microsoft Dynamics - Configure Exchange server synchronisation for incoming and outgoing traffic, manage folder based tracking flows, manage SharePoint integration, enable OneDrive for Business, configure control access and folder structure for SharePoint
  • Integrate other Microsoft Online Business Solutions with Microsoft Dynamics - Manage OneNote integration, manage Microsoft Social Engagement integration, manage Yammer integration, manage workspace collaboration with Office 365 Groups, manage and configure Delve integration
  • Integrate customised and third party applications with Microsoft Dynamics - Configure and manage app modules, create customised function apps with App Designer, create site maps by using Design App Mapper, obtain access to additional apps through App Source and Power Apps

Manage Microsoft Outlook and Mobile Environments

  • Integrate Microsoft Dynamics 365 with Outlook - Manage supported environments for Microsoft Dynamics 365 for Outlook, deploy Microsoft Dynamics 365 for Outlook through multiple methods, configure Microsoft Dynamics 365 for Outlook to connect to multiple instances, configure synchronised fields, perform basic functions using the Microsoft Dynamics 365 App for Outlook interface
  • Manage and configure mobile apps for Microsoft Dynamics 365 - Configure Microsoft Dynamics 365 for phones express and newer Microsoft Dynamics 365 for Phones and Tablets, configure entities and security privileges, manage CRM forms and dashboards

Microsoft Dynamics 365 Customisation and Configuration


Configure Microsoft Dynamics 365

  • Configure Microsoft Dynamics 365 settings - Configure auditing, document management, and collaboration; configure administration settings; perform data management tasks; perform user management; implement themes
  • Manage Microsoft Dynamics 365 security - Identify security roles, define permissions and privileges, configure access levels, configure security roles, assign security roles, implement multiple security roles, manage access, implement the standard security model and hierarchy security, configure business units, manage teams
  • Configure email services - Identify integration options, configure email server profiles and default organisation email settings, enable server-side email synchronisation, enable folder tracking, map exchange folders, set up and configure the CRM App for Outlook
  • Integrate Microsoft Dynamics 365 with other Office 365 offerings - Select the appropriate Office 365 group integration, create and configure Office 365 groups, integrate Microsoft Dynamics 365 and SharePoint, enable linking to OneNote files, set up and configure OneNote integration, configure OneDrive integration

Implement Microsoft Dynamics 365 entities, entity relationships, and fields

  • Manage Microsoft Dynamics 365 entities - Manage entity ownership, manage entity properties, configure system entities, describe activity entities, configure entity ownership and entity properties, implement managed properties, configure custom entities and security roles, delete entities
  • Implement entity relationships - Define relationship types, create relationships, configure cascading rules, identify types of cascading behavior, work with hierarchical data, configure entity mapping, create connections and connection roles
  • Define and configure Microsoft Dynamics 365 fields - Identify field types, define field naming requirements, configure field properties and field display formats, implement option sets and two option fields, configure lookup fields and customer fields
  • Configure field customisations - Configure fields, configure field properties, use calculated fields, use rollup fields, configure global option sets, create alternate keys, configure field security and security roles, use status and status reasons, identify status reason transitions

Create and manage Microsoft Dynamics 365 solutions, forms, views, and visualisations

  • Create and manage Microsoft Dynamics 365 solutions - Recommend usage patterns for Microsoft Dynamics 365 solutions, identify solution components, identify solution types, create managed and unmanaged solutions, configure publishers and versions, manage multiple solutions, import and export solutions
  • Customise Microsoft Dynamics 365 forms - Identify Microsoft Dynamics 365 form types, build a form, use specialised form components, implement access teams and subgrids, create editable grids, work with navigation, use multiple forms
  • Implement Microsoft Dynamics 365 views and visualisations - Identify view types; create, modify, manage, and delete views; customise views; create system and personal charts; identify chart types that can be combined; use available series aggregation types; customise charts; import and export charts; create dashboards and dashboard components; customise dashboards; control access to dashboards
  • Configure Microsoft Dynamics 365 for mobile devices - Deploy the mobile client, identify available entities for the mobile client, configure mobile navigation, design mobile form layout, create custom controls, hide mobile form content, create multiple forms, create mobile views and activity lists

Implement business rules, workflows, and business process flows

  • Implement and manage business rules - Determine when to use business rules; describe business rule scopes; identify actions that trigger business rules; configure business rules, conditions, and actions
  • Implement and manage workflows, dialogs, and custom actions - Implement workflows; identify workflow types; implement dialogs and custom actions; identify when to use business process flows, workflow dialogs, and custom actions
  • Implement and manage business process flows - Identify business flow components; enable business process flows; implement steps, stages, and categories; implement flows that use multiple entities; use conditional branching; implement role-driven business process flows; run workflows

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Exam MB2-715 Microsoft Dynamics 365 customer engagement Online Deployment

  • Technology: Microsoft Dynamics 365 Enterprise
  • Languages: English

Exam MB2-716 Microsoft Dynamics 365 Customisation and Configuration

  • Technology: Microsoft Dynamics 365 Enterprise
  • Languages: English

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Before attending this course, it is recommended you have the following:

  • Basic experience of using Windows applications
  • Basic knowledge of sales, marketing, and customer service roles in a business
  • Basic knowledge of common Microsoft Dynamics CRM record types is preferred

Weet je niet zeker of je voldoet aan de vereisten?

Firebrand levert in een afleidingsvrije omgeving waardoor je je volledig kan focussen op de te bestuderen materie. We bespreken graag jouw technische achtergrond, ervaring en kwalificaties om vast te stellen of deze versnelde cursus voor jou geschikt is.

Belangstelling? Zie onze prijzen of bel ons op 024-8457770