Microsoft Deploying Enterprise Voice with Skype for Business 2015 - Slechts 3 dagen

Zeven redenen waarom jij voor jouw Enterprise Voice with Skype for Business 2015 cursus voor Firebrand kiest:

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  1. Jij zal in slechts 3 dagen Enterprise Voice with Skype for Business 2015 getrained zijn. Doordat onze cursussen residentieel zijn kunnen wij langere lesdagen aanbieden en zal je tijdens je verblijf volledig gefocust zijn op jouw cursus
  2. Onze Enterprise Voice with Skype for Business 2015 cursus is all-inclusive. Cursusmaterialen, accommodatie en maaltijden zijn inbegrepen.
  3. Slaag de eerste keer voor Enterprise Voice with Skype for Business 2015 of train gratis opnieuw. Vraag naar de voorwaarden van onze certificeringsgarantie bij onze Education Consultants.
  4. Je zal meer over Enterprise Voice with Skype for Business 2015 leren. Waar opleidingen elders doorgaans van 9:00 tot 17:00 duren, kan je bij Firebrand Training rekenen op 12 uur training per dag!

  5. Je zal Enterprise Voice with Skype for Business 2015 sneller beheersen. Doordat onze cursussen residentieel zijn word je in korte tijd ondergedompeld in de theorie. Hierdoor zal je volledig gefocust zijn op de cursus en zal je sneller de theorie en praktijk beheersen.
  6. Je zal voor Enterprise Voice with Skype for Business 2015 studeren bij de beste training provider. Firebrand heeft het Q-For kwaliteitlabel, waarmee onze standaarden en professionaliteit op het gebied van training erkend worden. We hebben inmiddels 65.217 professionals getraind en gecertificeerd!
  7. Je gaat meer doen dan alleen de cursusstof van Enterprise Voice with Skype for Business 2015 bestuderen. We maken gebruik van laboratoria, case-studies en oefentests, om ervoor te zorgen dat jij jouw nieuwe kennis direct in jouw werkomgeving kan toepassen.

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"I found the whole experience very good. It was new to literally living at the training centre and purely focus on this, but I think this works really well. Can't fault anything to do with the training centre or the trainer, who was exceptional."
Andrew Martin, Pennine. - Microsoft Deploying Enterprise Voice with Skype for Business 2015 (3 Dagen) (9/11/2017 t/m 11/11/2017)

"Very good course and instructor, mixed course details with real life experience."
Anoniem - Microsoft Deploying Enterprise Voice with Skype for Business 2015 (3 Dagen) (9/11/2017 t/m 11/11/2017)

"I have been in many training courses but have never met such an instructor. Very polite, patient, clear, I could ask without hesitation questions as much as I wanted. He makes sure you understand the topic before he goes further. Very professional! You get everything that you need to pass the MS exam. No doubt! Firebrand is definitely a good investment and worth taking it. Many thanks Firebrand team!"
Hamza Kursun. - Microsoft MCSA: Cloud Platform (7 Dagen) (14/10/2017 t/m 20/10/2017)

"I was surrounded with high skill people which forced me to focus on and study hard to pass the exams. It is also a good experience to do networking."
Daniel Ferreira. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 Dagen) (14/10/2017 t/m 22/10/2017)

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Matthew Chamberlain, Chamberlain & Co. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 Dagen) (10/7/2017 t/m 18/7/2017)

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D.vR.. - Microsoft Architecting Microsoft Azure Solutions (2 Dagen) (17/7/2017 t/m 18/7/2017)

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Henk Schinkel, geen. - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (23/11/2015 t/m 1/12/2015)

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Anoniem - Microsoft MCSA: Office 365 (5 Dagen) (26/11/2015 t/m 29/11/2015)

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Anoniem - Microsoft MCSA: Office 365 (5 Dagen) (26/11/2015 t/m 29/11/2015)

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Anoniem - Microsoft MTA Networking, Security & Windows Server Administration (6 Dagen) (2/11/2015 t/m 7/11/2015)

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Anoniem - Microsoft MTA Networking, Security & Windows Server Administration (6 Dagen) (2/11/2015 t/m 7/11/2015)

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Anoniem - Microsoft MTA Networking, Security & Windows Server Administration (6 Dagen) (2/11/2015 t/m 7/11/2015)

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Anoniem - Microsoft MTA Networking, Security & Windows Server Administration (6 Dagen) (2/11/2015 t/m 7/11/2015)

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Anoniem - Microsoft MTA Networking, Security & Windows Server Administration (6 Dagen) (2/11/2015 t/m 7/11/2015)

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Anoniem - Microsoft Querying SQL Server (4 Dagen) (2/11/2015 t/m 5/11/2015)

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Anoniem - Microsoft Querying SQL Server (4 Dagen) (2/11/2015 t/m 5/11/2015)

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Anoniem - Microsoft Querying SQL Server (4 Dagen) (2/11/2015 t/m 5/11/2015)

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Anoniem, HCG Hoedt - Microsoft Implementing Microsoft Azure Infrastructure Solutions (3 Dagen) (16/10/2015 t/m 18/10/2015)

"Firebrand biedt een mooie geisoleerde omgeving, waarin je, gemotiveerd door een vakbekwame en gedreven docent, met medecursisten dag (en nacht) bezig kunt zijn met slechts een ding voor ogen: de cursusinhoud. Hoewel zeker vermoeiend, vind ik de cursussen van Firebrand absoluut de moeite waard in het traject van verkrijgen van vakgerichte kennis en certificering."
Anoniem, erwinbeelen.com - Microsoft Implementing Microsoft Azure Infrastructure Solutions (3 Dagen) (16/10/2015 t/m 18/10/2015)

"Really enjoyable and very hard experience. Trainer made the course fun to do."
Anoniem - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (19/9/2015 t/m 27/9/2015)

"Get more in less time"
Anoniem - Microsoft MCSD: SharePoint Applications (12 Dagen) (28/4/2014 t/m 9/5/2014)

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Philippe De Groote , saphico. - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (27/10/2013 t/m 3/11/2013)

"8 Days course which also includes two weekends. Our trainer made it an experience I didn't want to miss!"
Sybrand Hartman, Tata Steel. - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (27/10/2013 t/m 3/11/2013)

"Een zeer postitieve ervaring, alles is goed geregeld en de trainer was altijd bereid je vragen te beantwoorden. Je leeft hier echt voor de cursus dwz je staat er mee op en tijdens ontbijt begint het al en je stopt pas als je ogen dicht gaan bij het slapen. Zeer goede manier om kennis op te doen. Veel theorie maar ook wel Hands On!"
CG, Veiligheidsregio Kennemerland. - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (9/6/2013 t/m 16/6/2013)

"Thuis studeren had me twee keer zoveel tijd gekost. Op de cursus kon ik me erg goed concentreren op de stof en zo ook mijn certificaten behalen in een zeer korte tijd."
Marc van Berkel, Linfosys. - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (9/6/2013 t/m 16/6/2013)

"Prima docent, fijne locatie, maar erg intensief."
MV. - Microsoft MCSE: SharePoint 2013 (6 Dagen) (10/6/2013 t/m 15/6/2013)

"Its always great to be busy with SharePoint for a full week. All my goals are completed and got a very good understanding, learned a lot and cannot wait to start using this best practices in my daily work. Very good teacher with a lot of experience, from different kind of businesses."
Anoniem - Microsoft MCSE: SharePoint 2013 (6 Dagen) (10/6/2013 t/m 15/6/2013)

"Tsunami van informatie en leerstof komt over je heen. Voorbereiden op het assimileren, zeg maar opslorpen, van al deze kennis is een vereiste indien het lang geleden is dat je op de schoolbanken zat. Maar het is een reuze ervaring. Een belevenis en je honger wordt gestild."
Anoniem, VSOA Defensie - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (7/4/2013 t/m 14/4/2013)

"- Tempo ligt erg hoog, de zaterdagavond (niet inbegrepen bij de 8 dagen) is dan ook zeer nodig. - Kom met genoeg kennis! - Kom met een goede motivatie!"
Rob de Haan, Van Dam ICT. - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (7/4/2013 t/m 14/4/2013)

"Great teacher, learned a lot and had a good team! Really good way of learning."
Marloes Rutten, SplitVision. - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (20/1/2013 t/m 27/1/2013)

"Het is niet gemakkelijk, je krijgt erg veel informatie tegelijk maar met de juiste instelling is het zeker te doen. De MCSA 2012 cursus is zeer de moeite waard en ik kan deze methode en de accomodatie zeker aanbevelen!"
Marc Willemsen, EIC BV. - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (20/1/2013 t/m 27/1/2013)

"Goede en krachtige training!"
Chris Carremans, EASI / Appligen. - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (4/11/2012 t/m 11/11/2012)

"Je moet met de juiste instelling naar de training komen. Je moet na de lesuren, nog willen studeren, en dat maakt het kei-hard, want "Alle beetjes helpen" Jezelf kalmeren doe je met deze zin: "2nd shot" Superbekwame instructor. Combineert hard studeren met hard lachen. Goede situatievoorbeelden helpen enorm."
Antonio Vanhove. - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (4/11/2012 t/m 11/11/2012)

"Je heb wel vooraf een fundament van kennis nodig. Het is heel intensief, 13 uur per dag 13 dagen lang. De trainer was uitstekend."
Anoniem - Microsoft MCSA: Windows Server 2008 & MCITP Enterprise Administrator (13 Dagen) (9/9/2012 t/m 21/9/2012)

"Its hardwork and long days but you will be prepared for the exam. This way learning is an experience."
René Beije. - Microsoft MCSA: Windows Server 2008 & MCITP Enterprise Administrator (13 Dagen) (8/7/2012 t/m 20/7/2012)

"Resultaten behaal je door zelf te ondernemen en kansen te pakken. Ervoor gaan betekent inspannen tot het uiterste. Niet wegschrikken voor zeven dagen intensief studeren. Mij ligt dit concept goed. Ik hou ervan om in korte tijd resultaat te zien in plaats van een jaar te moeten doen over een cursus en daar wekelijks mijn tijd voor vrij te maken."
Tristan Jager. - Microsoft MCSA: Windows Server 2008 & MCITP Enterprise Administrator (13 Dagen) (8/7/2012 t/m 20/7/2012)

"Perfecte training, perfecte docent, perfecte locatie in de benelux. Vriendelijke medewerkers. Veel studie, maar dat is ook de bedoeling :)"
Jesper Plass, Ploegam BV. - Microsoft MCSA: Windows Server 2008 & MCITP Enterprise Administrator (13 Dagen) (8/7/2012 t/m 20/7/2012)

"Training is voor doorzetters, heeft een strakke planning en zit vol met tip & trucs om te dealen met de Microsoft examens. Als je nog geen ervaring hebt met een bootcamp, kun je hier alles ervaren ..."
Jan Blom, ICT First. - Microsoft MCSA: Windows Server 2008 (8 Dagen) (8/7/2012 t/m 15/7/2012)

"Uitstekend concept en zeer goede trainer, maar héél zwaar!"
Robert Kriekaard, KBS Bedrijfsondersteuning. - Microsoft MCSA: Windows Server 2008 (8 Dagen) (8/7/2012 t/m 15/7/2012)

"Ik heb nog nooit iemand zien met zo veel kennis van Microsoft (en dat is nog niet eens het enigewaar in hij les geeft). De manier van les geven is heel goed. Beste instructeur ooit! In 7 dagen tijd meer geleerd dan 1 jaar op school."
Freddy Jeurissen, nvt. - Microsoft MCSA: Windows Server 2008 & MCITP Enterprise Administrator (13 Dagen) (8/7/2012 t/m 20/7/2012)

"De intensieve training, maakt het een bijzondere en zeer leerzame ervaring. Door alle tijd die je in een dag kunt krijgen met een onderwerp bezig te zijn is de kennisoverdracht enorm. Zeer ervaren trainer die de lesstof perfect beheerst en kan aanvullen met praktijk ervaring en daarnaast ook zeer aangenaam mens is maakt de ervaring onvergetelijk."
Pieter Borst. - Microsoft MCTS / MCPD SharePoint 2010 Developer (7 Dagen) (10/10/2011 t/m 16/10/2011)

"Voor het eerst heb ik een cursus mogen volgen. Gelukkig voor mij is dit gebeurd onder de Firebrand vlag. 7 zeer intensieve dagen met aan het eind het gevoel dat je echt iets geleerd hebt. De instructeur heeft veel moeite gestopt in het aantrekkelijk maken van de slides + persoonlijke aanpassingen hierdoor is de ervaring uitermate positief."
Ronald van Meer. - Microsoft MCTS / MCPD SharePoint 2010 Developer (7 Dagen) (10/10/2011 t/m 16/10/2011)

"A 9 day sprint through all things Azure with a focus on getting through the MSCE exams for architecting and developing cloud solutions. The long days paid off. Comfortable accommodation with knowledgeable and attentive staff."
Graham Morgan, Spatial Consultants Ltd. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 Dagen) (10/7/2017 t/m 18/7/2017)

"We had Phil Anderson, a very nice and intelligent man. He had to put through a lot of information. I did not take the exam at the end of the week, because I am a person who needs more time to process information. The course was structured and well done by Phil. I would recommend him as a trainer. Teacher gets a 9. The facilities of the training were good. Everything was prepared before the training, so it had an easy start. "
Danny van Oijen, Havenziekenhuis. - Microsoft MCSA: Windows 10 (6 Dagen) (13/3/2017 t/m 18/3/2017)

"Intense study with a great instructor and awesome co-students."
Martin Petersen, Silvaco A/S. - Microsoft MTA Networking, Security & Windows Server Administration (6 Dagen) (25/1/2016 t/m 30/1/2016)

"Fast and Furious but great content delivered by a great instructor. Accelerated Learning can be challenging but 3 certificates in a week speaks for itself. I can go back to work and apply lots of the things I have learned straightaway. Training centre and environment were great, created a nice learning environment and the camaraderie between course members was great."
Sam Hanson, Ace Container Services. - Microsoft MTA Networking, Security & Windows Server Administration (6 Dagen) (25/1/2016 t/m 30/1/2016)

"I thought it would be almost impossible to become SQL Server MCSA in 9 days, its normally 3 weeks of courses plus 3 exam days, but after very hard work I succeeded. Thanks a lot Firebrand and the instructor for that!"
Joakim Ronnberg, Council of the European Union. - Microsoft MCSA: SQL Server (9 Dagen) (13/10/2014 t/m 21/10/2014)

"Firebrand : The fastest way to learn. Great team and very helpful."
Anoniem - Microsoft MCSA: Windows Server 2012 R2 (9 Dagen) (9/6/2013 t/m 16/6/2013)

"Great teacher, extremely skilled, great personality. "
Steven Pringels , Syncrogenics. - Microsoft Dynamics AX 2012 Development - Advanced (4 Dagen) (15/12/2011 t/m 18/12/2011)

"It was a great experience. Definitely would recommend the course."
Junaid Shakoor, Perspective Publishing Limited. - Microsoft Programming in HTML5 with JavaScript and CSS3 (3 Dagen) (11/11/2017 t/m 13/11/2017)

On this accelerated 3-day course you'll learn how to design, plan and deploy the various voice solutions available with Skype for Business Online and Skype for Business Server 2015.

This course, which is 50% faster than other traditional training, will develop your knowledge and skills in configuring and managing Cloud PBX with PSTN Calling, Cloud PBX with On-Premises PSTN Connectivity, Cloud Connector Edition, and on-premises Enterprise Voice.

At the end of this course you'll be able to:

  • Describe the various voice workloads with Skype for Business Online and Skype for Business Server 2015
  • Assess a network in preparation for a Skype for Business Server 2015 or Skype for Business Online voice solution.
  • Deploy and configure Cloud PBX with PSTN Calling
  • Integrate Skype for Business Server 2015 with non-Microsoft voice infrastructures
  • Plan for and deploy Cloud Connector Edition
  • Optimise voice communications on a TCP/IP network
  • Troubleshoot Skype for Business Online and Skype for Business Server 2015 Enterprise Voice (on-premises) voice communications.

You'll get expert guidance from our experienced Microsoft Certified Trainers (MCT) as they walk through the Microsoft Official Curriculum (MOC). Our longer training days and unique Lecture | Lab | Review technique accelerate your learning and ensure you have the hands-on experience necessary for when you return to the office.

On this course, you'll be prepared for and sit the 70-333: Deploying Enterprise Voice with Skype for Business 2015 exam. This is covered by your Certification Guarantee. Exam 70-333 is an elective for MCSE Productivity.

This course is designed for IT consultants and telecommunications professionals who design, plan, deploy and maintain solutions for unified communications (UC) and need to translate business requirements into technical architectures and designs for UC solutions.

Lees meer ...

Belangstelling? Zie onze prijzen of bel ons op 024-8457770

Gebruik de Microsoft vouchers voor gratis opleidingen

De Software Assurance Training Vouchers (SATV) van Microsoft geven u misschien wel recht op een opleiding met flinke korting. Heeft uw onderneming software van Microsoft gekocht? Kijk dan of het gebundeld kan worden met de vouchers voor gratis opleiding! Vouchers kunnen ingewisseld worden voor opleidingen voor alle Microsoft technologieën. Weet u niet zeker of dit voor u geldt, neem dan contact met ons op.De Software Assurance Training Vouchers (SATV) van Microsoft geven u misschien wel recht op een opleiding met flinke korting. Heeft uw onderneming software van Microsoft gekocht? Kijk dan of het gebundeld kan worden met de vouchers voor gratis opleiding! Vouchers kunnen ingewisseld worden voor opleidingen voor alle Microsoft technologieën. Weet u niet zeker of dit voor u geldt, neem dan contact met ons op.

Microsoft Certified Trainers (MCT): You'll be trained by our experienced Microsoft Certified Trainers (MCT) who have a wealth of knowledge that can enrich your learning.

Microsoft Official Curriculum (MOC): Firebrand is a Microsoft Gold Learning Partner, which means we can ensure that you'll have access to the latest curriculums.

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Belangstelling? Zie onze prijzen of bel ons op 024-8457770

MOC 40409:Deploying Voice Workloads for Skype for Business Online and Server 2015

Module 1: Introduction to Voice Workloads

Designing a Skype for Business voice solution requires the understanding of many technologies. With Microsoft's latest cloud based voice services, customers now have even more flexibility in deploying a voice solution for their enterprise, but with that flexibility comes further complexities that must be understood. In this module, you will learn about basic VoIP concepts, how they evolved from early telephony technologies, as well as Office 365 services and Microsoft's entry into the voice world. You will also learn about on-premises and cloud based voice offerings now available as part of the Skype for Business product set.

Lessons

  • Voice Overview
  • Designing Voice Workloads
  • Skype for Business Ecosystem
  • SIP Basics and Routing

Lab : Customising Your Lab Environment

  • Configuring the On-Premises Organisation

Module 2: Assess Network and Voice Deployment Options

In this module, you will learn how to perform a network readiness assessment for an implementation of Skype for Business Server 2015 or Skype for Business Online. This module coincides with the Skype Operations Framework (SOF) Plan phase. Specifically, this module aligns with the Envision, Assess, and Design stages. You will learn about Skype for Business Online and Skype for Business Server 2015 features and functionality. You will also learn the supported architectures for Skype for Business Online and Skype for Business Server 2015.

Lessons

  • Network Planning and Assessment
  • Skype for Business Features and Functionality
  • Plan your Cloud PBX Solution

Lab : Configuring Identity Federation with Office 365

  • Adding a Custom Domain and Enabling Directory Synchronisation in Office 365
  • Performing Directory Synchronisation
  • Installing and Configuring Active Directory Federation Services
  • Enabling Single Sign-On with Office 365

Module 3: Split Domain Configuration

In this module, you will learn what is meant by the term split domain and what it describes relative to the Skype for Business product. You will also learn the benefits of split domain, the prerequisites needed to deploy this environment, and how to provision users once it's been configured. Finally, you will learn to troubleshoot common issues.

Lessons

  • Split Domain Overview
  • Split Domain Requirements
  • Split Domain Deployments
  • User Provisions and Migration
  • Troubleshooting Split Domain Related Issues

Lab : Setting up Split Domain with Skype for Business Online

  • Setting up Split Domain with Skype for Business Online
  • Moving Users to Skype for Business Online
  • Verifying the Split Domain Skype for Business User Experience
  • Managing Users in Skype for Business Online

Module 4: Cloud PBX with PSTN Calling and Conferencing

Cloud PBX is a Microsoft-based PBX solution offered in Office 365. Cloud PBX enables organisations to eliminate their existing PBX infrastructure and migrate PBX functionality, as well as existing telephone numbers, to Office 365. Public Switch Telephone Network (PSTN) Calling provides a PSTN connection for users via Microsoft Calling Plans. PSTN Conferencing has been integrated into Skype for Business Online Meetings capability in Office 365 which allow users to create, manage, and host their own online meetings with PSTN integration for easy dial-in access.

Lessons

  • Cloud PBX with PSTN Calling Features
  • PSTN Conferencing and Meeting Features
  • Skype for Business Server 2015 Dial-in Conferencing

Lab : Configuring Cloud PBX with PSTN Calling

  • Enabling Users for PSTN Calling in Skype for Business Online
  • Using Online PSTN Calling Features
  • Enabling Users for Cloud PSTN Conferencing
  • Using PSTN Conferencing in Skype for Business Online

Module 5: Enterprise Voice (On-Premises)

In this module, you will learn about Skype for Business Server 2015 Enterprise Voice. Enterprise Voice is a unified communications solution delivered by Skype for Business Server 2015. Enterprise Voice enables organisations to send and receive calls via the Publicly Switched Telephone Network (PSTN). You will learn how to configure voice components like Dial Plans, Voice Policies, and Routes that are an integral part of the Enterprise Voice solution.

Lessons

  • Designing Enterprise Voice
  • Configuring Enterprise Voice
  • Voice Routing
  • Assigning Phone Numbers
  • Client Configuration
  • Unified Messaging

Lab : Configuring Enterprise Voice

  • Build a Regular Expression
  • Configuring Dial Plans
  • Configuring a Voice Policy, PSTN Usage, and Route
  • Assigning User Dial Plans and Policies
  • Test Voice Routing
  • Configure the London Dial Plan

Module 6: PSTN Connectivity

A key component to a successful organisation is the ability to communicate between internal employees and customers and partners. In order for this to happen organisations need to bridge communications between their internal communications systems such as Skype for Business Server 2015 and the public switched telephone network by using an existing Public Branch Exchange (PBX), gateway, or Internet service provider (ISP). Connection to the PSTN enables enterprise users to make and receive calls from external numbers by using the same Skype for Business client used for internal calls. In addition, employees can leverage the broad range of Skype for Business features to improve their communications interactions with external users connected through the PSTN.

Lessons

  • Connecting to the PSTN
  • Connecting to the Existing PBX
  • M:N Interworking Routing
  • Call Routing Reliability
  • Call via Work
  • Shared Line Appearance
  • IP Phones
  • Room Systems
  • Mobile

Lab : Configuring Integration with an IP-PBX

  • Configuring Enterprise Voice Settings for London
  • Configuring Inter-Trunk Routing
  • Research Skype for Business Server 2015 Integration Settings
  • Configuring IP-PBX Integration Settings

Module 7: Cloud PBX with On-Premises PSTN Connectivity using an Existing Deployment

This module discusses the implementation and configuration of Cloud PBX with an on-premises PSTN with an existing deployment. With many options for implementation, students should be familiar with the different methods and connectivity options. Implementing Cloud PBX requires a tenant with Office 365 and a network infrastructure that can be utilised for users at an office or on a public internet connection. It is important to remember that dial-in conferencing needs to be implemented via PSTN Conferencing or Audio Conferencing Provider (ACP). On-Premises PSTN Connectivity with Cloud Connector Edition will be covered in the next module.

Lessons

  • Call Flows and Manageability

Lab : Call Flows and Manageability

  • Exercise 1: Testing the Current PBX Calling Solution
  • Exercise 2: Enabling Cloud PBX with On-Premises PSTN Connectivity
  • Exercise 3: Testing Cloud PBX with On-Premises PSTN Connectivity

Module 8: Cloud PBX with On-Premises PSTN Connectivity using Cloud Connector Edition

Enterprises that have a voice solution on-premises that does not include Skype for Business Server 2015 or Lync Server 2013 can still integrate their current solution with Skype for Business Online by leveraging Cloud Connector Edition (CCE). It is important to choose the correct topology for CCE in order to support an organisation's voice requirements. This module will review the different supported topologies and provide guidance on the deployment process.

Lessons

  • Introduction to Cloud Connector Edition
  • Planning PSTN Connectivity via Cloud Connector Edition
  • Deploying Cloud Connector Edition

Lab : Deploying Cloud Connector Edition

  • Configuring the Lab Organisation
  • Prepare First Cloud Connector Edition High Availability Appliance
  • Prepare Second Cloud Connector Edition High Availability Appliance
  • Create Base VHDX for Cloud Connector Edition Virtual Machines
  • Deploy First Cloud Connector Edition High Availability Appliance
  • Configure Office 365 Tenant
  • Test Cloud PBX with On-Premises PSTN Connectivity
  • Deploy Second Cloud Connector Edition High Availability Appliance
  • Complete and Testing Cloud Connector Edition High Availability
  • Test Cloud Connector Edition Management Service Auto Recovery

Module 9: Enhanced Calling Features and Device Requirements

Enterprise Voice provides a number of specific on-premises features such as call parking, unassigned numbers, PSTN conferencing, and Response Groups. It also builds on the basic Enterprise Voice deployment scenario introduced earlier in the course. To use Enterprise Voice, you need to know about the various Enterprise Voice applications and how to implement and configure them. You will explore the Skype for Business Server Response Group Service (RGS) in some depth, including components such as RGS agent groups, RGS queues, hunt groups or basic workflows, and Interactive Voice response workflows. In addition, you should be able to describe the Attendant routing method.

Lessons

  • Call Park Service
  • Managing Calls to Unassigned Numbers
  • Delegation and Private Lines
  • Response Group Services
  • Location Information Services and E9-1-1

Lab : Configuring Response Groups

  • Configuring Agent Groups and Queues
  • Configuring Workflows
  • Verifying the Response Group Service Behavior

Lab : Configuring Location Information Services and Managing Devices

  • Creating Emergency Routes and PSTN Usages
  • Configuring Number Manipulation on Trunks for Emergency Numbers
  • Defining LIS Locations
  • Experiencing LIS Features

Module 10: Network Requirements

In this module, you will learn how to optimise voice communications on a network by planning for network consumption and implementing bandwidth optimising technologies such as call admission control (CAC), quality of service (QoS), and software defined networks (SDN). You will also learn the media stacks available for Skype for Business Server 2015 and Skype for Business Online.

Lessons

  • Media Stacks
  • Traffic Modeling
  • Quality of Service
  • Software-Defined Networking
  • Overview of Call Admission Control
  • Implementing Call Admission Control
  • Software-Defined Networking

Lab : Managing Voice Quality

  • Entering information into the Skype for Business Bandwidth Calculator
  • Reviewing Calculated Results
  • Configuring Quality of Service
  • Verifying the Quality of Service Application
  • Configuring Call Admission Control to Manage Bandwidth
  • Analysing DSCP Values and Port Ranges for Prioritising Network Traffic (Bonus Exercise

Module 11: Monitoring and Maintaining Voice Quality

Asserting, achieving, and maintaining call quality are imperative for a successful Skype for Business deployment, especially for voice and conferencing workloads. This module will detail Microsoft's Call Quality Methodology as both a process and toolset that can be used to achieve these goals. Call Quality Scorecard, along with its accompanying script and the Call Quality Dashboard, will be described as additional tools to measure and maintain call quality goals set by an organisation. The module will also show how to leverage native Skype for Business tools and datasets to help troubleshoot and further refine deployment quality.

Lessons

  • Call Quality Methodology
  • Call Quality Dashboard
  • Monitoring Tools
  • Usage Reports and Monitoring

Lab : Deploying Call Quality Dashboard, Analysing Reports, and Capturing KHI

  • Installing the Skype Call Quality Dashboard
  • Using the Skype Call Quality Dashboard
  • Analyse Peer-to-Peer Session Detail Reports
  • Troubleshoot Media Quality Reports
  • Monitoring Synthetic Transactions
  • Monitoring Server Health

Module 12: Voice Troubleshooting

Troubleshooting is a basic skill that is required to support Skype for Business Server deployments. Skype for Business infrastructure can be deployed in a variety of topologies, as has been described throughout this course. Skype for Business administrators should be familiar with both the core tools and the troubleshooting methods that apply specifically to Skype for Business Online and Skype for Business Server 2015. This module will introduce tools and methodologies for troubleshooting Skype for Business client, Skype for Business Server 2015, and Skype for Business Online. Various scenarios will be explored to provide familiarity with some of the common issues administrators face.

Lessons

  • Troubleshooting Call Quality
  • Troubleshooting Scenarios
  • Troubleshooting Skype for Business Online Voice
  • Troubleshooting IP Phones

Lab : Troubleshoot Dial Plans, Routing, and Trunks

  • Reviewing the Centralised Logging Service Components
  • Using the CLS Logger Tool
  • Tracing Fundamentals
  • Identifying Dial Plan Misconfiguration
  • Troubleshooting Voice Routing Issues

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During the course you'll sit the following exam at the Firebrand Training Centre. This is covered by your Certification Guarantee:

Exam 70-333: Deploying Enterprise Voice with Skype for Business 2015

This exam will measure you on the following skills:

  • Plan and design Skype for Business with Enterprise Voice (30-35%)
  • Deploy and configure Enterprise Voice (30-35%)
  • Manage and troubleshoot Enterprise Voice (30-35%)

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Microsoft Official Curriculum

  • MOC 40409: Deploying Voice Workloads for Skype for Business Online and Server 2015

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Before attending this course it is recommended you have the following:

  • Experience with Skype for Business Server 2015 or Lync Server 2013 technologies and knowledge of migration scenarios
  • Experience of planning and deploying Skype for Business Server 2015 and Skype for Business Online solutions for end users, endpoint devices, telephony, audio/video and web conferences, security, high availability, and disaster recovery
  • The basic skills to monitor and troubleshoot Skype for Business Server 2015 using Microsoft monitoring and troubleshooting tools
  • Experience of Active Directory Domain Services, data networks, Azure Active Directory Domain Services, directory synchronisation, and telecommunications standards and network components that support the configuration and deployment of Skype for Business architectures.
  • Familiarity with the requirements and process for integrating Skype for Business Server 2015 with Microsoft Exchange Server and Office 365.

It is also recommended you have knowledge of the following technologies:

  • Windows
  • Windows Server and Hyper-V, QoS, TCP/IP, network load balancing, PowerShell
  • Understanding of Session Initiation Protocol (SIP) and basic telephony concepts including SIP trunking, gateway, and Session Border Controller (SBC) interconnects
  • Common private branch exchange (PBX) deployment architectures.

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